Short Term Rentals

Short Term Rentals
Bed and Breakfast Establishments, Cottage Rentals,
Country Inns, Vacation Apartments and Villas

NEW – Looking to file a complaint against a Short Term Rental? Use the Town’s new Host Compliance Program by clicking here to fill out an online complaint form or calling 435-STR-HELP (435-787-4357) or 289-210-7226 to speak to a Host Compliance operator directly. Documents and/or pictures can be provided, as required. Representatives from this program are available 24 hours a day, 7 days a week. Click here to learn more about this program.



Updates - June 2021

June 29, 2021

RE: Short Term Rental Accommodations – Roadmap to Reopen Update - Step 2

Effective Wednesday, June 30, 2021, at 12:01 a.m., Niagara-on-the-Lake, along with the rest of the Province, will be moving into Step Two of Ontario’s its Roadmap to Reopen.

Step Two & Short Term Rentals

O. Reg. 82/20: RULES FOR AREAS IN SHUTDOWN ZONE AND STEP 1, businesses providing Short Term Rental accommodation is still in effect.

According to O. Reg. 263/20: RULES FOR AREAS IN STEP 2, the following is applicable:

  • A safety plan is to be prepared and made available. The safety plan shall describe how the requirements of this Order will be implemented including by screening, physical distancing, masks or face coverings, cleaning and disinfecting of surfaces and objects, the wearing of personal protective equipment and preventing and controlling crowding (Schedule 1, Section 3.3); and
  • Any indoor pools, communal steam rooms, saunas or indoor whirlpools, indoor fitness centres, or other indoor recreational facilities that are part of the operation of these businesses, are closed (Schedule 2, Section 5)

The person responsible for operating a Short Term Rental must continue to ensure that every person being accommodated complies with all applicable restrictions on the size of social gatherings and organized public events.

This means that reservations for the accommodation of individuals from separate households are not permitted. For example, persons reserving the use of a cottage rental must all be from the same household.

Additionally, all operators must continue to ensure their services meet physical distancing, cleaning, disinfecting and all other requirements of the Provincial Emergency Orders as well as the advice, recommendations and instructions of Public Health.

Indoor and Outdoor Social Gatherings

  • Indoor social gatherings are now permitted but restricted to 5 persons.
  • Outdoor social gatherings are restricted to a maximum of 25 persons.

Again, we would like to thank you for your continued understanding, patience and compliance with the Provincial Orders and Regulations as we collectively strive to keep each other and the community healthy and safe.

Should you have questions regarding your 2021 Short Term Rental license, please contact Marilena Basilone at marilena.basilone@notl.com or 905-468-3266.

Thank you.  
Sincerely,
Colleen Hutt
Acting Town Clerk
colleen.hutt@notl.com/905-468-3266

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Short Term Rental Application Package    Fire Department Information Package

By-law No. 4634-13 (Consolidated, as of December 22, 2020)

2021 Application - please fill in and print the application.  This process may take between 4 - 6 weeks.

Please note:  2021 Short Term Rental Application fees, approved by Town Council, are $117.25/room.

Please be advised that only complete applications will be accepted.
A complete application must be accompanied by the following documents:
- Signed application form
- Good Neighbour Agreement
- Acknowledgement form
- *Electrical Safety Authority (ESA) Inspection Certificate, if applicable
- Valid certificate of insurance (Town must be named as an "Additional Insured")
- a to scale site plan (showing parking spaces and an amenity area) & floor plans (all floors in dwelling);
- and payment of the applicable licensing fee.

*Electrical Safety Authority (ESA) Inspection Certificate

One of the following:
1.  The Applicant must contact the Electrical Safety Authority directly at www.esasafe.com or 1-877-372-7233 in order to make arrangements for the required Electrical Safety Authority “general” inspection. All costs incurred will be the sole responsibility of the Applicant; OR 
2. Letter from a Insured Licensed Electrical Contractor stating that the property conforms to the Electrical Safety Code.


Licensing fees can be paid via cash, or cheque payable to The Corporation of The Town of Niagara-on-the-Lake.  

In order to operate in the current licensing period, a current license will need to be issued and posted within each Short Term Rental establishment.  

All Short Term Rentals within the Town of Niagara-on-the-Lake must be licensed in order to operate.  
Please also note:  Web-sites, such as, Airbnb, VRBO etc., are only a means to advertise.  In the Town of Niagara-on-the-Lake you must hold a valid Short Term Rental License to operate.

Applications can be submitted at the Town Administration Building located at 1593 Four Mile Creek Road during regular office hours (8:30 am to 4:30 pm).  Should you have any questions concerning this process, please contact the Town Municipal Offices at 905-468-3266 and we would be pleased to assist you.

List of Short Term Rentals

Please click on this link for the latest Updates to the 'Roadmap to Reopen and Section 22.

To review all Town updates related to COVID-19, please visit www.notl.com/COVID-19, or call 905-468-3266. Staff continue to be available to serve you online, over the phone, and through arranged curbside pick-up from 8:30 AM to 4:30 PM, Monday to Friday, excluding holidays. Click here to learn more about obtaining Town services.

Visit www.canada.ca/coronavirus for the most up to date information from the Federal Government.